SHIPPING & DELIVERY
At Your Service
We offer 4 different shipping options to choose from! You can go for the speedy 2 Day USPS Priority or the lightning-fast Overnight Express USPS. If you prefer FedEx, we have the reliable Fedex 2-Day and the super-fast Fedex Express overnight. The prices may vary for each option depending on the value of your product, as the insurance amount changes for each order.
RETURNS & REFUNDS
How We Do It
At our store, we provide a 14-day option to exchange or return your purchase. Prior to processing any returns, our Quality Control team will carefully inspect the products to ensure they are in excellent condition, without any damage or signs of wear. Additionally, please note that a nominal restocking fee of 10% will be applicable for any products that are returned or exchanged. We appreciate your understanding and aim to make your shopping experience as pleasant and hassle-free as possible.
WARRANTY AT GOLD LINKZ OHIO
We take great pride in offering genuine and real products sourced from trusted suppliers and crafted by master jewelers. We stand behind the quality and authenticity of our merchandise and are pleased to provide you with the following warranty.
Authenticity Guarantee: We guarantee that all the gold and diamonds sold on our website are 100% genuine and real. We source our products from reputable suppliers who adhere to strict quality standards. If any product is found to be inauthentic, we will take full responsibility and provide you with a suitable resolution.
Quality Assurance: Our products are made by the best master jewelers using the finest materials. We strive to maintain the highest quality standards throughout our selection. In the unlikely event that you encounter any manufacturing defects, please contact us, and we will work with you to resolve the issue promptly.
Warranty Coverage: Our warranty covers manufacturing defects and issues related to authenticity. It does not cover damages caused by accidents, misuse, improper handling, or normal wear and tear. Any modifications or alterations made to the product by a third party will void the warranty.
Resolution Process: If you encounter any issues covered by our warranty, please contact our customer support team as soon as possible. Provide them with the necessary details, including your order information and a description of the problem. We will guide you through the resolution process, which may involve returning the item for inspection, repair, or replacement.
PRIVACY AT GOLD LINKZ OHIO
Your Information Is Safe with Us
We want to assure our customers that we prioritize the privacy and security of their personal information. When it comes to handling your data, we follow strict protocols to ensure its confidentiality. We utilize third-party banking services to verify payments securely, ensuring a seamless and protected transaction process. Once your purchase is complete, we store your data in a secure manner, safeguarding it against unauthorized access or misuse. We are committed to maintaining the trust you place in us and adhere to industry best practices to protect your personal information.