FAQ

Your Questions, Answered.

We believe that buying fine jewelry should feel as good as wearing it. If something is on your mind, chances are it is answered below. And if it is not, we are always just a message away.

What makes Gold Linkz Ohio different?

We don't just sell jewelry. We source it with intention. Every piece in our collection is hand-selected for quality, craftsmanship, and character. From Italian 925 Sterling Silver chains to Real 10k and 14k Gold and Natural/Lab diamond pieces.

We hold everything to the same standard: if we wouldn't wear it, we won't sell it!

What materials do you work with?

Our catalog spans a range of premium materials including Italian 925 sterling silver, real 10k and 14k gold in yellow, white, and rose, natural diamonds, and Moissanite. Each material is chosen for its quality and longevity. Whether you are investing in a daily chain or a statement piece for a special occasion, you are getting something built to last.

What is the difference between Moissanite and diamonds?

Moissanite is a lab-created gemstone that rivals the brilliance of a natural diamond and in many cases outshines it. It is an ethical, stunning alternative that lets you wear something extraordinary without compromise. We carry both, so the choice is always yours.

Do you offer custom pendants or pieces?

Yes, and it is one of the things we take the most pride in. Gold Linkz Ohio is connected with a network of master jewelers who have spent decades perfecting their craft. These are not production-line pieces. They are made by skilled hands, with premium materials, to exact standards. Whether you want a custom pendant, a one-of-a-kind chain, or a diamond piece built around your vision, we can make it happen. You bring the idea and we will bring the craftsmanship to bring it to life!

How long will it take to receive my order?

In-stock pieces ship within 1 to 3 business days. Sourced or custom orders vary depending on the piece and time of year, but we will always keep you informed every step of the way. We would rather take the time to get it right than rush something that is meant to last.

What if I am not satisfied with my order?

Your satisfaction matters more than the sale. If something isn't right, contact us within 7 days of receiving your order and we will work with you to make it right. No runaround, no hassle.

How should I care for my jewelry?

Fine jewelry deserves a little love. Store your pieces individually in a soft pouch or box, away from moisture and direct sunlight. Remove them before swimming, working out, or applying perfume or lotion. A gentle polish with a soft cloth will keep your pieces looking their best for years to come.

How do I get in touch?

We are real people who genuinely care about your experience. Reach out through our contact page or message me on Facebook or Instagram and we will get back to you within 12-24 hours!